LukenoteLukenote

My HospitalComplete hospital ERP (HIS/HIMS) you own

Stop Adjusting
to Software.

Hospital management software (HIS/HIMS) built around how your hospital already runs. OPD, wards, OT, pharmacy, lab and the billing counter work in one hospital ERP, with your lab analysers, X-ray machines and DICOM imaging connected. You keep the source code, so the money you spend on software stays on your books as an asset instead of going out as a bill every month.

A permanent capital asset, with no recurring operating expense

Grows in value as your team and your data build on it

No licence fee and no renewal to negotiate every year

Our team stays on call for every change that comes after go-live

Microsoft partner
SSL secured
My Hospital Management System

18+

Modules

Every department

8–16

Weeks

Average go-live

100%

Source Code

Delivered to you

6 Mo

Code Warranty

Post-delivery

$0

After Delivery

No recurring fees

99.9%

Uptime SLA

Cloud hosted

Sre Eswar Hospital logo

Hospitals running My Hospital

Sre Eswar Hospital, Krishnagiri

A multispeciality hospital with 24/7 emergency care in Krishnagiri, Tamil Nadu, running its hospital management system on My Hospital by Lukenote.

Visit the hospital

A Question Worth Asking

How much have you paid for your HMS, and what do you own today?

Add it up: the monthly fees, the price rise every year, the enhancement charge each time a process changed. Now suppose you stopped paying tomorrow. What would you walk away with?

Year 1

You make the compromise.

The software does not quite match how your wards and billing counter work. Someone says the staff can work around it, so they do. It seems small, and you tell yourself it is temporary.

Year 3

You feel it for the first time.

A new billing rule comes in, or the lab wants its reports in a different format. You raise a ticket and get back a timeline and a quote. You pay it and move on, but now you know where the ceiling is.

Year 5

Someone suggests switching. The room goes quiet.

At a board meeting, someone asks whether it is time to move to something better. Someone else mentions migrating years of patient records. The discussion ends there and the contract is renewed again, because leaving looks impossible.

Year 7+

You have stopped asking.

The change requests that matter no longer get raised. The workarounds are just how things are done now. When the renewal arrives you sign it without negotiating, out of tiredness more than satisfaction. By then you are locked in.

The way out

Owning the code is what gets you out

A cheaper vendor or a longer contract leaves you in the same place, because someone else still owns the code. When your hospital owns it, the story above cannot play out.

Cost over timeOne payment, then nothing recurring.Fees that keep coming every month.
Making a changeYour developers change the code.Raise a ticket, wait, then pay.
Your dataYours, and you can move it anywhere.On their servers, in their schema.
Vendor shuts downChange the vendor and keep the system.You lose everything.
Team growsNo extra charge for new users.Per-user fees go up.
Regulation changesYour team handles it.You wait for their roadmap.
Who can maintain itAny developer you choose to hire.Only their developers.
Price next yearFixed when you sign, and it stays fixed.Goes up, and you cannot push back.
At year 10Everything: the codebase, the data and the logic, a permanent asset on your books.Nothing. The system stops when the relationship does.

Talk to us about owning your hospital ERP

No Surprises

A hospital ERP you have seen, approved and own, before you rely on it.

At each step you see the work and approve it before anyone asks you to depend on it.

01

Free Consultation

We spend time learning how your hospital runs: the departments, the patient flow, the billing structure, and how your teams get through a busy OPD morning. There is no sales pitch and no commitment at this stage. We mostly listen.

No obligation to proceed.

The conversation is free, our assessment is honest, and the decision stays with you.

02

Scope & Contract

We put in writing exactly what gets built, what it costs and when it is delivered, all fixed before work starts. You sign only when you are happy with it, so the invoice never holds a surprise.

03

Mock Screens for You to Review & Approve

Before any code is written, your billing, nursing and admin teams see every screen and workflow. They ask for changes and sign off, and we build only what was approved.

04

Delivery with Full Source Code

We build and test the system, then hand it over working, with the entire codebase. Every layer is documented and every module is yours to keep.

Data Migration

Patient history, masters, pharmacy stock, lab data and financial records are moved across and checked before your staff log in for the first time.

Training

Billing, clinical, admin and management staff each learn their own workflow, one role at a time.

Parallel Run

For one week, old and new run side by side. Every transaction is checked before the old system is switched off.

Go-Live

We are on site on day one, and nothing goes live until every department head says they are ready.

05

100% Warranty, and We Stay Accountable

Every issue after delivery is ours to fix, with no extra billing and no ticket left open. We answer for the quality of what we build for as long as your hospital runs it.

Request Free Consultation

Tell us about your hospital. We will get back within one business day.

We do not share your information. Our team reads every enquiry and replies within one business day.

Secured by Leadmoon

Built for Every Role in Your Hospital

What the day looks like for each person in your hospital.

A billing clerk, a ward nurse and a surgeon need very different things from the same hospital management system. Here is how My Hospital fits into each of their days, shaped around how they already work instead of how a generic HMS expects them to.

Patient

Fewer counters to stand at, and reports on their phone.

They book an appointment from their phone at midnight without calling anyone. At the front desk, reception already has their name and the reason for the visit. After the consultation, the prescription and the next appointment are on their phone, and test results arrive as soon as they are ready. There are no forms to fill in twice and no reports to chase by phone.

Books an appointment without calling the hospital

Arrives at a reception desk that already has their details

Gets the prescription, reports and discharge summary on their phone

Sees their full history through the patient portal

Why Trust Our Team

We have been inside enough hospitals to know what no one says out loud.

We have stood at billing counters, nursing stations and pharmacy counters and mapped the exact moments where a hospital loses money, misses a charge or fails an audit, and where good staff end up working around bad software.

•

The billing desk gets calls at 11pm about an OT charge that should have been captured at discharge.

•

The finance head has a personal Excel file because the system's reports don't match the bank.

•

The doctor seeing 40 patients a day cannot afford a 3-click prescription workflow.

•

The nurse knows which items the system won't capture, so she keeps a paper list in her pocket.

•

The pharmacy counter runs out of a drug because no one saw the alert in time.

•

The TPA rejection arrives six weeks after discharge with a reason no one can trace back.

•

The new specialty opened three months ago. The billing module still doesn't reflect it.

•

The management report for Monday's board meeting was compiled manually over the weekend.

If you recognised a few of these, that is the reason we build the way we do.

Deployment

Your hospital. Your infrastructure. Your choice.

You get the same system either way, set up for your hospital. What changes is where the servers sit.

Recommended for most hospitals

Cloud Hosted

Your hospital management system, hosted and run by us. You go live in days without buying a single server. We take the backups and watch the uptime, and your staff log in from any device, at the nursing station or from home.

  • No hardware to buy, running within days
  • 99.9% uptime with daily managed backups
  • Works on any device, wherever your staff are
  • Updates applied by us, nothing to install
Discuss cloud setup

For data sovereignty and compliance

On Your Premises

The complete hospital information system runs inside your own network. Patient records, EMR data and billing history never leave your premises. Government hospitals, multi-specialty groups and anyone with strict data residency rules usually choose this.

  • Complete data sovereignty: nothing leaves the building
  • Keeps running on the local network when the internet drops
  • No monthly hosting bill
  • Full control for regulated and government hospitals
Discuss on-premise setup

Our Promise

A team that picks up the phone for as long as you run this hospital.

After handover, the people who built your system stay reachable, and they already know how your hospital works.

100%

100% Code Warranty for 6 Months.

Every module, workflow and screen we deliver is fully covered for six months after delivery. If anything within the project scope does not behave as agreed, we fix it, with no questions asked and no extra bill. You will not be left with a support ticket nobody answers. We wrote the code, and we stand behind it.

Covers everything within the agreed project scope. Applies from the day of final delivery handover.

∞

We stay with you after delivery.

A new government scheme, a new insurance partner, a new specialty, a second branch. Every hospital goes through these sooner or later. Our team stays available for each one for as long as you operate. You call us and we handle it.

Our name is on it too.

The system we build carries our name next to yours, so we want it working at year three, year five and year ten as much as on launch day. That is why every engagement is set up for you to own the software, with no recurring dependency on us.

What is My Hospital by Lukenote?

My Hospital is a complete hospital ERP and hospital management system (HIS/HIMS) from Lukenote (Emitlogic Technologies). It is built around how your hospital already works, and the hospital owns it, with no licence renewals or per-user fees. OPD, IPD and the operation theatre, pharmacy, stores, laboratory, radiology, billing and insurance, HR and payroll, finance and MIS all run as one system. It connects to lab analysers, X-ray and imaging equipment (DICOM/PACS), biometric devices and accounting, and runs in the cloud or on-premise.

One complete hospital ERP: every department, one system

Many hospitals end up with a billing package, a separate lab system, a pharmacy program and a spreadsheet for HR, and the numbers never quite agree. Shopping for HMS software or HIS software usually starts there. My Hospital replaces the pile with one system that is also your hospital administration software, OPD management software and hospital inventory management software for stores and pharmacy. Here a patient is one record from registration to discharge. Every department works from the same information, and management sees the whole hospital in one place.

  • OPD, IPD, beds and the operation theatre
  • Pharmacy, stores and purchase
  • Laboratory and radiology
  • Billing, insurance, TPA and government schemes
  • HR, payroll and attendance
  • Finance, accounts and MIS

What is a hospital ERP, HIS or HIMS?

A hospital ERP, hospital information system (HIS) or hospital information management system (HIMS) is the software a hospital runs on, covering clinical, operational and financial work in one place. People use the names interchangeably. What matters is whether it fits the way your hospital works, and whether you own it.

Results and images where doctors need them: analysers, X-ray and DICOM/PACS

Lab analysers send results straight into the patient's record. X-ray, CT and other imaging equipment send DICOM images through PACS to the doctor's screen. Nobody waits for films, retypes values or sends a runner between departments, and the consultant can decide at the bedside.

Every charge captured, every claim paid: billing, insurance and TPA

This is hospital billing software built into the same system as the wards. Charges are recorded where care happens, on the ward, in the theatre, at the pharmacy counter, instead of being pieced together on discharge day. Insurance, TPA and government-scheme claims (such as PMJAY in India) go out right the first time, so fewer come back rejected weeks later and less revenue quietly goes missing.

Staff paid right, rosters that work: hospital HRMS and payroll

Biometric attendance feeds rosters and payroll, and statutory deductions are handled. Staff are paid correctly and on time, which counts for a lot when a good nurse has offers from other hospitals.

Numbers you can trust: finance, accounts and MIS

Finance sees the same numbers as the wards. Accounts flow into your accounting system (such as Tally or SAP), and MIS reports are ready when the management meeting comes round, not weeks later.

Software that fits your hospital, owned by you

Your staff stop working around the software. The system is built around how your hospital works, and the code, data and logic become the hospital's permanent asset. There are no licence renewals, no per-user fees and no enhancement charge each time a process changes.

Your data, your choice: cloud or on-premise

Run My Hospital in the cloud or on your own servers, whichever your IT policy and internet connection call for. Trust, government and private hospitals can each pick the model that suits them.

Who uses My Hospital

Multi-specialty hospitals

Every department working from one record.

Nursing homes and small hospitals

A complete ERP without per-user fees.

Trust and government hospitals

On your own servers, with code you own.

Hospital groups

One system you own, across every facility.

Common questions

What hospitals ask us before they buy

Choosing a hospital management system is a big decision, and you will live with it for years. These are the questions owners, administrators and IT heads ask us most often.

Is My Hospital a complete hospital ERP? What does it include?
Yes. Hospital management software goes by several names: Hospital Information System (HIS), Hospital Management Software (HMS), HIMS or hospital ERP. Whatever you call it, it runs the clinical, operational and financial work of a hospital. My Hospital is a complete hospital ERP set up around your hospital. It covers IPD/OPD management, EMR/EHR, operation theatre management, pharmacy, diagnostics and laboratory, inventory, HRMS and payroll, billing and finance, accounting, nursing and ward management, and MIS analytics. It connects to your lab analysers, X-ray and imaging equipment (DICOM/PACS) and biometric devices. Every module writes to a single patient record, so nobody enters the same data twice and every department sees the same information.
Do we actually get the complete source code? What does the code handover include?
Yes. Every package includes the complete, documented source code. When we deliver the hospital management system, you receive the full frontend codebase, the backend API layer, the database schema and migration scripts, the deployment and infrastructure configuration files, technical documentation and user training guides. The code is structured and commented so your in-house IT team, or any competent developer, can read it, maintain it and extend it. You own the software outright. There is no licence to renew, no access anyone can revoke, and no dependency on us going forward.
How does Lukenote customize the HIS for our hospital’s specific workflows?
Before we configure or build anything, our team runs a discovery phase at your hospital. We map how patients move through OPD and IPD, write down your billing logic and fee structures, go through your TPA and insurance tariff lists, review your ward and bed layout, and list the systems that need to connect. From that, we set up department names, specialty EMR templates, report formats, duty roster rules, payroll structures and user roles to match how your hospital actually runs. You review and approve the configuration before go-live.
How is this different from a SaaS hospital software subscription?
It comes down to ownership. With SaaS hospital software, you pay a monthly or annual fee per user for as long as you use it. The vendor holds your data, can raise prices or drop features, and you lose access the day you stop paying. With My Hospital, you pay once and receive the complete source code. There are no per-user fees, no recurring licence and no price increases, and your data sits on servers you control. For a 200-bed hospital with 150 software users, SaaS fees typically exceed the cost of a full My Hospital implementation within 18–24 months, and the subscription keeps running after that.
Does My Hospital support both on-premise and cloud deployment?
Yes, and you choose based on your infrastructure and compliance needs. With cloud deployment, we host and manage the system on ISO 27001-certified cloud infrastructure: no hardware to buy, a 99.9% uptime SLA, and access from any device. With on-premise deployment, the HIS runs entirely on your own servers inside the hospital network. Your data stays in the building, the system keeps working on the local network when the internet goes down, and there is no ongoing cloud hosting fee. Hospital groups can also run a hybrid: a central cloud-based MIS with on-premise installations at each branch.
Can the hospital software handle insurance and TPA billing?
Yes. The billing module covers the full TPA and insurance workflow: pre-authorisation requests, claim preparation, TPA-specific tariff rate cards, compliant invoicing, credit notes and claim reconciliation. Government health scheme rates can be configured. In India, for example, that means GST-compliant invoices and Ayushman Bharat / PMJAY rates. The system tracks the status of each claim and flags approvals that are still outstanding, so your billing team does not lose sight of pending reimbursements in the weeks after discharge.
How does the hospital management system handle HRMS, payroll, and staff scheduling?
The HRMS module covers every member of staff, from joining to exit. Staff profiles track credentials and warn you before a clinical licence expires. Duty rosters handle nurses, doctors and support staff across multiple shifts and wards. Biometric attendance feeds payroll directly, including overtime rules, shift differentials and leave deductions. Payroll is calculated automatically with statutory deductions (in India, for example, PF, ESI, PT and TDS). Management sees department-wise headcount, absenteeism and staff cost reports in real time.
How long does hospital software implementation take, and what happens at each stage?
Implementation typically takes 10–16 weeks, depending on hospital size, the number of modules and how much needs integrating. Weeks 1–2 are discovery and requirements mapping at your hospital. Weeks 2–4 cover system design and configuration, and weeks 4–10 custom development and integration. Weeks 10–12 are staff training for every user role. From week 12, we go live with on-site support, and the source code is handed over once you accept the system. A dedicated implementation manager updates you at each milestone, and nothing goes live until your team signs off on each module.
Can the HIS integrate with our existing PACS, lab equipment, biometric devices, or accounting software?
Yes. We plan integrations during the discovery phase. My Hospital supports HL7 and FHIR-based integration with third-party lab analysers, PACS/DICOM imaging systems, radiology equipment, biometric attendance devices, accounting packages (Tally, SAP, custom ERP) and government reporting portals. If you want to keep an existing system, we build the integration layer so data moves across on its own and nobody retypes it. Because you own the source code, your IT team can add future integrations, or we can do it under a separate engagement.
Is the hospital software suitable for multi-location hospital groups or chains?
Yes. Multi-facility deployments are supported out of the box. Each branch runs as its own unit with its own departments, fee structures, staff and patient database. Group administrators see a consolidated MIS on one dashboard: revenue by branch, occupancy, doctor productivity and procurement across all locations. If your chain wants on-premise servers at the branches with central reporting, we design the database and API layer for that during the design phase.
What ongoing support do we get after the system goes live and code is handed over?
You are not left on your own after handover. A standard support agreement covers bug fixes, security patches and technical helpdesk support for a defined period after go-live. Extended support, training refreshers, new modules and major enhancements are available under separate service agreements, and those are always optional. Because you own the code, you are also free to hire any developer to work on the system. What we usually suggest is intensive on-site support for the first month, then a managed helpdesk contract while your in-house team gets comfortable with the system.

Start the conversation

New TPA next quarter? A regulation next month? Call us, and we will handle it.

Our team will visit your hospital, map your workflows and send a detailed proposal with a fixed project cost. No recurring fees, the complete source code included, and no obligation to go ahead.