LukenoteLukenote

Lukenote Reach MarketingLUKENOTE REACH

Turn your patient list
into return visits.

Your records are full of past patients, and many never hear from you after their last visit. Reach uses your own client data on the Lukenote network to send the right WhatsApp or email message to the right group: a reminder, a follow-up, news of a new service. You choose who gets what.

Only the patients you pick

No hidden fees

A healthcare-only network

WhatsApp and email

Microsoft partner

Key Features

Patient messages that
send themselves.

360° Client Details View

Every patient’s contact details and groups in one place, ready for your next message

No Call Appointments

WhatsApp and email reminders go out on their own, so your front desk isn’t ringing patients the night before

Targeted Campaigns

Send a new service or offer only to the patients it is meant for

Measured Results

Opens, clicks and replies for every message you send

Security

End-to-end encrypted client data. Your clients stay yours.

Use Cases

Ways to bring
patients back.

Send each message to the patients it fits

Group patients by age, treatment or interest, and send each group messages that fit them.

Send each message to the patients it fits

Segment by age, treatment or interest

A template for each group

Every contact in one place

Grow with Reach

More patients coming back, with less work for your team.

Win back lapsed patients

The patient who was due for a check-up in March and never came? An automatic follow-up invites them back.

Keep the calendar full

Reminders on WhatsApp and email mean fewer empty slots from forgotten appointments.

Build loyalty over time

Health tips, a message after the visit, a birthday wish. Small things that keep your clinic in mind.

Know what works

Opens, clicks and replies show which messages bring patients back.

Talk to us

See it running on your own day

Tell us a little about your practice. Someone from our team will call or WhatsApp you to set up a demo, usually within one working day.

  • No obligation, and no card needed
  • We reply by phone, WhatsApp or email, whichever you prefer
  • Your details are used only to answer this enquiry

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FAQ

Frequently asked questions

How can I bring back patients who haven’t visited in months?
Set up automatic WhatsApp and email follow-ups for patients who haven’t been in for a while. Use a ready-made template or write your own, and it takes a few clicks.
How do I promote a new service or offer to the right patients?
Pick the patient groups it is meant for and send a campaign on WhatsApp or by email, using Lukenote’s templates or your own. A new implant service goes to the patients who need it, not to everyone on your list.
Can I automate appointment reminders and follow-ups?
Yes. Set up automatic WhatsApp and email reminders with templates you can edit. Nobody has to make reminder calls, and fewer patients forget their appointment.
How can I build a stronger connection with my patients?
Send health tips, a message after a visit, or birthday wishes, using templates you can change. Patients remember the clinic that keeps in touch.
Can I send different messages to different patient types?
Yes. Group your patients by age, treatment or interest, and send each group its own WhatsApp or email message. Parents of young children and patients on long-term treatment rarely need the same news.
How do I know if my messages are making an impact?
You can see opens, clicks and replies for WhatsApp and email messages, so you know which ones bring patients back to your clinic and which to drop.

Still have questions?

Ask us how Reach can bring your patients back, from templates to pricing.